FAQ  

1. Do I have to be Korean to listen to KPop?  

Of course not! KPop fans come from all over the country and the world. Some of our listeners speak Korean fluently, know a little Korean or none at all. Some of our listeners speak other languages, like Japanese, Mandarin, Spanish, and Farsi to name a few. In the end, we all listen for one reason, the music is awesome!  

2. Where do you broadcast from? Can I visit the studio?  

We broadcast out of Phoenix. We wish you could, but we're an internet radio station. The people who help keep the station on track are spread out across Canada, Mexico and the U.S.  

3. Are those photos of real KPop fans on your site?  

Nope. We use lots of stock photography on our site.  

4. Can I buy the songs that I hear on the station?  

Yes! You can download everything you hear from the Canadian, Mexican & U.S. iTunes' stores.  

5. I'd like to learn some Korean, so I can understand my favorite songs. Do you have any suggestions?  

Our favorite place to get more Korean lessons is Koreanclass101.com. If you click on one of their banners on our site, you'll get a discount and we'll get a small fee as an affiliate.

6. I love KPop, too. Are your hiring?  

If a position opens, you will see it on our blog or our Facebook! No unsolicited resumes, please. "Unsolicited" meaning resumes we haven't asked for. We won't read them. Thanks.  

7. Are you gonna start charging like some other streaming services?  

Nope. Listening is free. We're like the FM radio in your car. The advertisers on our shows, app and website pay us, so you can listen for free.  

8. My player is displaying boxes or strange letters instead of Korean Characters. How do I fix that?  
We've had this problem, too! This is a common issue with certain players and sometimes only after certain upgrades. To help you, we'll continue to display the English name, for most of the songs. If you want a song from a show, check the trending songs pages (Canada | U.S. | Mexico) for the links to the iTunes store. And if that doesn't work, you can always look up your favorite song in iTunes by artist or album title. (See question #4 for tips)  

9. I heard a song in another language, isn't this supposed to be a KPop station?  
Some KPop singers record songs in a language other than Korean, such as Japanese, Mandarin and Spanish. If a song hits the charts, like Lay's What U Need, we add it into the rotation.  

10. What's up with the Public Service Announcements?  
We're in unique position to provide space for public service announcements. Organizations like the Ad Council and the National Health Information Center have public issues they like to address, like National Immunization Month or Breast Cancer Awareness Month.  They can't afford advertising space, so we donate some of ours.  

11. My player keeps having issues with buffering. Can you fix that?  
We wish we could. As we understand it, the internet connection to the stream or the software used to access the stream is having a problem. If your desktop player i.e. Realplayer or iTunes freezes you'll have to restart it. Sometimes it happens (to us, too).  

12. Why didn't I hear my request?  
We like to receive your requests, but we get a lot of them.  There are three major reasons your song may not have been chosen: 1.) The label identifies a song as explicit content, 2.) We identify it as explicit or inappropriate content, 3.) It is not available for download from a legal source such as the iTunes store or Google Play store. As a general policy, we try to avoid explicit or controversial content. Any song (even ones we love like, Hello Bitches by CL and Gucci by Jessi) that has a little red "E" behind it in the iTunes store is not eligible to played on our station. We want all of our listeners to have a pleasant experience and be able to download the songs that air.